Portfolio

Cement Industry
oPark – Park Management

This project was another step towards the objective of optimizing the operational control of the product delivery chain and improving the level of service that was provided to the Final Customers.

The organization of the vehicles by the waiting lines and the transparency in the information to the customer, allowed to reach the defined objectives.

Oil & Gas
SAP Fiori Portal for Approval of Purchasing Documents

The purchase document approval process based on the complex model that was implemented in SAP had several gaps that allowed many processes to be omitted from approval.

We implemented a purchasing document approval model deliberated by the CA in functions and at the same time made available an SAP Approval Portal, accessible anywhere in the world, and via various equipment (smartphones included).

This Portal, even considering the SAP solutions in use at our client, which were not the most recent ones, was built in SAP Fiori, that is, functional when the customer intended to switch to the new SAP solution, that is, SAP S/4 HANA.

Additionally, the Portal presented documents for approval of the 3 SAP systems existing in our client universe. It should be noted that the version installed in one of the SAP systems did not allow developments compliant with SAP Fiori, however, with the integration processes that were built, the Portal included the purchase documents of the companies installed in the 3 SAP systems.

Oil & Gas
Payment Approval

The payment approval process performed in SAP had a lengthy administrative process for its approval;

In this sense, a payment approval model deliberated by the Executive Committee was implemented and at the same time an SAP Payment Approval Portal was made available, accessible anywhere in the world and via various equipment (smartphones included);

With this implementation, there has been greater control over payments made:

• Enhancements were made to the automatic payment transaction, to mirror a first review and approval with the treasury department.
• After this review, approvers were notified by email of the existence of payments to approve.
• Subsequently, payments were sent to an app (desktop, mobile) developed to measure, where directors and administrators could access to approve more conveniently and quickly, without the use of paper.
• For approval, various information related to invoices to be paid was presented; the possibility of selectively approving/disapproving, something that is not possible in standard SAP quickly.
• Subsequently, monitoring reports were created, with integration in BW, to obtain reporting on approvals.

Oil & Gas
SAP Payment Program

This initiative resulted from a structured plan for the Management of the Consolidated Payment Plan of all companies in our client universe

It was possible to structure the global process in 3 large blocks, starting in phases and thus being able to deliver solutions separately:

• PSX electronic payments
• Approval process
• Monthly Plan

Oil & Gas
Project CARE

We provided an accessible information system to our client cafeterias, integrating SAP RH information, to carry out the necessary validation actions.

Oil & Gas
Housing Program

We provided a solution in SAP Fiori to access the housing program of our client employees, integrated with the SAP module of Human Resources and the SAP Employee Portal.

Bank
SAP HCM + ESS and MSS Portal

We highlight this project because it was carried out in a complex context, considering the technical safety requirements of our client at the Bank industry.

The project times were skidding because our client was unable to find the best technical framework to install SAP in its universe.

In parallel with the support we provided to our client to find the best compromise between its security rules and SAP needs, we present an alternative for the development of the project, which involved using our technical means, without replicating real data of the employees of our client, thereby protecting your information.

With our proposal accepted, we recovered 3 lost months, carrying out the project in 5 months, instead of the expected 8 months.

Mining
Diamond Exploration Production Integration

When we were hired by our client, this company had already implemented SAP 2 years before and had a significant number of processes that weren't working efficiently, forcing more manual labour hours working in SAP.

Two of the main processes were the System Interface STARTMINE and mining exploration and its SAP integration. This process was poorly designed and in that sense, we saw the need for manual effort.

We reengineered the process, and after it was customized and developed in SAP, it was completely automated, requiring a reduced effort of monitoring.

Telecommunication
SAP Sells Electronic Refills

The SAP integration project with the SIRE external platform was developed at our client, to eliminate the possibility of errors in the manual creation of entities: Agents, Stores and Sellers and fundamentally allowing the registration of sales of refills made at our client stores, in SAP, thus facilitating the sales reconciliation of the day.

This integration project considered an innovation with the introduction of a functionality for uploading via SAP, the normal uploads of Voice, SMS, and Data, starting to be made directly in SAP through the normal sales transaction (VA01). The loading is done automatically after the sales order is saved.

At the level of the sales order item in SAP, 2 new fields, MSISDN (Phone number) and a visual indicator of the loading status were included:

Telecommunication
Sale of Direct Refills at ATM (EMIS)

To allow the sale of direct vouchers by ATM to our client end customers, the need arose to establish a link between the EMIS network and our client SAP and SIRE systems.

The end customer when going to an ATM and making a charge, if there are no constraints on the EMIS side, this entity will send the information to the SIRE system, requesting the respective charging of the telephone bill. In this real-time protocol, two actions could happen:

• SIRE loads it - OK - the information is sent to SAP, where a sales order is created;
• SIRE does not load - the respective information is sent to EMIS, and the success of receiving this message is unknown - the information is not sent to SAP;

Telecommunication
Project Management Accreditation Agents

At our client, its agents represented the main sales channel. There was no control over sales at the Agent's Store, a sale made and paid on behalf of an Agent if it had been purchased by that Agent.

In this sense, our client asked us to develop an Agent Accreditation process controlled in SAP.

The process included the Accreditation phase, with the attribution of printed Cards from SAP and the management of the SAP Register, with the accreditation data.

It also contemplated that, at the time of sale in SAP, the Agent was asked for the Card to read the barcode and fundamentally ask for 3 positions of the code and its secret code, to ensure that it was his own.

Telecommunication
Integration Dashboard

Considering the vast universe of processes that involved several systems of our client and that integrated with SAP, the company needed to have the ability to manage and study the behaviour of each process through a dashboard in a web environment. This was made available with the ability to analyze all the calls of each process, to be aware of which calls were made successfully, or error.

It was able to alert the user to any process with irregular behaviour. Taking into account the performance of each process, and its level of success in execution

Telecommunication
Warehouse implementation in SAP WM

A Logistics Reengineering Project, which we carried out at our client, in partnership with Logistema, with the implementation of SAP WM, which had the following objectives that were accomplished:

• Develop and implement all activities related to the implementation of a new Logistics System;
• Manage and monitor all change in terms of organization, processes, information systems, infrastructure and, transport/distribution;
• Train our client resources and employees who were going to operate in the new Logistics System, based on best practices;
• Monitor operations during a Roll-out phase.

Telecommunication
Implementation of Multilevel Warehouses in SAP WM

A Logistics Reengineering Project, which we carried out at our client in partnership with Logistema, with the implementation of SAP WM, in a Multilevel model, which introduced the restructuring of the architecture of the logistics system, the redefinition of the stock location in the network according to the profile of the portfolio and allowed to optimize service levels with the reduction of disruptions, lost sales and greater capacity to respond to commercial actions.

Telecommunication
SAP Store Supply Support Tool

The management of stock replenishment orders, which our client Stores sent to the department responsible for the distribution, was a process supported in Excel and with several manual interventions.

We reformulated the process from the stores to the warehouse, delivering the solution in 2 phases:

• In the 1st phase, we developed a tool in SAP for the Administration to indicate the distribution of materials for stores;
• In the 2nd phase, according to the direction of the sales director, the stores started to request their needs in the SAP tool;

This way, when the Direction started planning a route, the information will already be registered by the store, having only to check the quantities and make the necessary corrections, before submitting the supply orders to the Warehouse.

Telecommunication
New Customer Registration Process via SAP

A project that introduced new features implemented in SAP that allowed our client to comply with legal obligations, to properly register a Person/Entity that buys a SIM CARD.

It was necessary to integrate SAP with the technological scanning tools installed at our client, whose main objective is to capture, extract and archive information from the documents that intervene in the business processes performed in the store. In SAP, 2 methods were considered:

• ONLINE - There was a need to use scanning controls in the front office connected to the KTA server, for image processing and on-fly data extraction.
• OFFLINE - This process also included manual image insertion for further processing, whenever the KTA system was not accessible.

Telecommunication
BANK - SAP Integration of Deposits with Customer Identification

A project that integrated our client SAP system, with the systems of the Banks, allowing to identify the Deposits with customer information.

In order to limit the number of transfer vouchers (bordereaux) that are submitted by our client agents and postpaid customers, to settle debts and guarantee the respective operating needs, a process was developed that enabled automatic integration receipts in their current account in SAP. To do so, the Agent simply had to present his SAP account number at the time of the deposit or transfer.

Telecommunication
EMIS - ATM Customer Payments

A project that implemented a new integration process between our client SAP system and EMIS, which enabled our customer's agents to make payments via ATM. To this end, agents should enter on the screen:

• Our client entity;
• Reference (SAP customer number);
• Amount.

These receipts were automatically integrated into SAP, posting directly to the Agent's checking account.

Telecommunication
Agent Receipt Process via Bank Integration

With the entry into operation of the Direct Integration of Receipts from our client Agents, there was a need to change the logic of clearing the invoice with the receipt, in order to unblock the sales order for later goods output.

We reformulated the process and the new procedure became the following:

• The receipt is automatically recorded in the system via the integration service;
• When the agent goes to the store to complete the sales process, the user selects, in the SAP transaction for agent receipts (Z_COMSD_REC), a new payment method “7 - Bank Deposits”;
• A window will appear where the employee selects the agent's receipt document that will clear the invoice;
• Record the receipt.

Telecommunication
SAP Integration with Microsoft AD (Active Directory)

In our client, we developed a solution for the integration of SAP RH with Microsoft Active Directory. The objective was that all employees created in SAP by the Human Resources department were, after data validation, created in Microsoft's Active Directory (via LDAP).

The process of creating user accounts in Microsoft Active Directory was manual and depended on contacts via email between the Human Resources Department and the area responsible for creating user accounts, which is why it is a time-consuming and error-prone process. It was intended to automate this process.

The new flow started with the hiring of a new employee. After being registered in SAP through the normal process of hiring measures, the Human Resources Department was responsible for ensuring that all mandatory data were filled in properly. After the registration of the contract, an entry corresponding to the newly created employee was registered in a table.

There was a cyclic, automatic process, which checked each execution if there were collaborators in the table that are not yet marked as synchronized. If it existed, one or more data collection would be carried out, based on Queries defined for the process, in which the essential and mandatory data will be selected for the successful creation of a new Microsoft Active Directory user.

Telecommunication
PIT – Physical Inventory Tool

A project that allowed the creation of a mobility solution in SAP for the execution of the inventory process, carried out at the level of the serial number, of the stock in each of our client stores.

After the Financial Department (DFI) created the inventory document, the store performed the inventory process, which was carried out in 4 phases:

• Picking
• Validation
• Recount
• Adjustments

After the adjustment phase, the SAP inventory document was updated with the counts, so that DFI could analyze and post the differences.

Telecommunication
Receiving and Recharging Conference Process

Considering the high stock of “Refills” by our client, due to its relevance in sales figures, we developed a new logistical process that allowed us to carry out the following operations:

• Conference and reception of refills on the pallet;
• Automate the logistics movements in SAP;
  
• SAP Mobility Solution Screens
  

  

Energy
Implementation of the SAP EPPM Solution

Our Client is a reference company in the Energy field and with a project-oriented work model, is one of SAP's main customers who selected the SAP EPPM (Enterprise Portfolio and Project Management) solution, a solution embedded in the new SAP S/4 solution HANA.

In this sense, a pioneering project was developed to adapt the SAP EPPM solution to our client Project Management model.

Food & Beverage
Roll Out SAP in Mozambique

Our Client operated in Mozambique through local resellers.

When our client decided to operate directly in Mozambique, they initially decided to replace local resellers. After the local office was formed, it imported the products to the parent company in Portugal and distributed them through the sales channels in Mozambique.

We were hired considering our experience in this market, to roll out our client SAP solution for its operation in Mozambique, considering the distribution warehouses in Maputo and Beira. This was a new reality for our client because it implied the configuration of SAP in double currency (local currency Metical and currency of the EUR group).

We developed the solution in contact with the Portuguese main office team and at the time of implementation, we placed a team in Maputo, which together with our client local team, started the project and followed up the operations in the initial weeks.

In this process, we demonstrated the solution to the Mozambican Tax Authority, certifying the billing software, a process that we had already carried out in the implementation of another client in Mozambique.